Theta Zeta Epsilon is committed to providing a superior customer experience for all of our members and visitors.  We work hard at ensuring that each person who visits this site feels welcomed, appreciated, valued & respected during their time on here or while interacting with us in any other capacity (phone calls/ emails).

 

Nevertheless, ALL SALES AND MEMBERSHIP DUES ARE FINAL.  However, if there is a discrepancy in an order, you must notify us within 5 days of receiving the goods.  Any returns resulting from an error on our part must be reported within 5 days of receipt of goods to admin@thetazetaepsilon.org.  Theta Zeta Epsilon Sorority, Inc. only accepts returns if there is a defect due to the manufacturing process or a misprint on our part.  Custom items are not eligible for return unless they’re defective, damaged, or the wrong item was shipped.

 

We want you to love your purchase as well as your membership with Theta Zeta Epsilon!  If there’s a problem with an order, just email us within 5 days of receipt.  If the product warrants a return, we’ll give a Return Authorization (RA) Number (which must be clearly labeled on the outside) so that any items can easily be tracked.